Possible Canada Post Disruption of Service

more information

During this challenging time surrounding COVID-19, we are taking proactive steps to help to ensure the health and well-being of our people, while continuing to service our customers.

Read more


Move Out

Thank you, your form has been accepted. We will review your details and may contact you if we require additional information.

All fields marked with an * are mandatory.

Please answer a few questions to better help us prepare your Move out form.

Unit Status
Tenant Information

Please have a tenant fill out a Customer Service Agreement (Online Move In Form). The Landlord account will remain open until the new tenant Customer Service Agreement (Online Move In Form) is received.

Seller Information
Purchaser Information
Service Address
We're sorry, but your address could not be located in our database. Please check your input for any errors. If you believe your address is correct, please click here to get in touch with our customer support department
Primary Account Holder
Secondary Account Holder
Landlord Information

Notification of a change will be sent to the Landlord of this unit. Changes made by the Landlord within 10 days will be final

Customer Number

We will apply any Security Deposit and credits to the Final Bill. 4-6 weeks after the Final Bill is generated, you will receive a refund cheque to the forwarding address provided. Because of this delay, please be sure to provide a Forwarding Address that is different from the Service Address. Please note that electronic refunds are not available at this time.

Forwarding Address

Please note that we can only forward to Canadian addresses.


By typing your name in the fields below, you are legally signing this digital form.

Secondary Account Holder Signature

By typing your name in the fields below, you are legally signing this digital form.